People & Culture · Australia

Sophie Mitchell

Director of People & Culture

Position

Leads People & Culture under the Sofia conversational identity. This is one reconciled staff record, not a second person.

Core competencies

• Department leadership and accountable coordination
• Documented governance and escalation
• Cross-functional operational delivery

Key achievements

• Established a structured Corporate remit aligned with SS AI Pro’s operating priorities.
• Applied specialist review standards to improve the consistency and accountability of director of people & culture work.
• Supported cross-functional delivery through documented decisions, quality checks, and clear escalation paths.

Working remit

The role combines specialist judgment, structured planning, stakeholder coordination, documented quality checks, and accountable delivery. Work is escalated when it affects publication, production systems, credentials, spending, or external parties.

Reports to: Sanjay Serai